SheerGuard HQ (Pty) Ltd (“SheerGuard”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (“POPIA”).
This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, request a quotation, purchase our products or services, apply for employment opportunities, register as a dealer/franchise, subscribe to our marketing communications, or otherwise interact with us.
By accessing and using our website, you acknowledge that you have read and understood this Privacy Policy.
The responsible party for the processing of personal information is:
SheerGuard HQ (Pty) Ltd
Registration Number: 2017/452257/07
VAT Number: 4650279674
Physical Address:
60 Platina Street
Jukskei Park
2188
South Africa
Email: sales@sheerguardsa.co.za
Telephone: 082 929 6848 or 011 026 9762
In accordance with POPIA, our Information Officer is:
Leandra Neuwenhuys
Email: leandra@sheerguardsa.co.za
Telephone: 082 929 6848 or 011 026 9762
Any privacy-related queries, requests, objections, or concerns may be directed to our Information Officer.
We may collect and process the following categories of personal information:
Identity Information
Contact Information
Business Information
Website Usage Information
Marketing Information
Recruitment Information
We collect personal information:
We process personal information for the following purposes:
Protecting our legal rights and interests.
We process personal information only where lawful to do so, including where:
Processing is necessary to pursue our legal rights.
With your consent, where required, we may send:
You may opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting us directly.
Our website uses cookies and similar technologies to:
We may use technologies associated with:
You may manage cookie preferences through your browser settings. Disabling cookies may affect website functionality.
We may share personal information with:
We only share information to the extent reasonably necessary for the purpose for which it was collected.
We do not sell personal information to third parties.
Because we operate internationally and use global technology providers, personal information may be transferred to, processed, or stored outside South Africa.
Such transfers may occur through platforms including Microsoft 365, HubSpot, Google Analytics, Google Tag Manager, Meta business services, Odoo, and related service providers.
Where information is transferred across borders, we will take reasonable steps to ensure appropriate protection and safeguards are in place.
We take reasonable technical and organisational measures to protect personal information against:
Security measures may include access controls, password protection, encryption technologies, security monitoring, employee confidentiality obligations, and secure cloud-based systems.
While we strive to protect information, no system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law.
Typical retention periods include:
Record Type | Retention Period |
Customer records | Minimum 5 years |
Quotations and business correspondence | Up to 5 years |
Dealer/franchise records | Duration of relationship plus 5 years |
Marketing consent records | While consent remains active |
Recruitment records | Up to 12 months after application |
Tax and accounting records | As required by applicable law |
Website analytics data | Up to 36 months |
Subject to applicable law, you have the right to:
Requests may be submitted to our Information Officer.
When you apply for employment opportunities with SheerGuard, we may process information contained in your application documents, including your CV, qualifications, references, employment history, and related information.
Application information will be used solely for recruitment and human resource purposes unless otherwise agreed.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, security, or content of external websites. Users are encouraged to review the privacy policies of those sites separately.
Our products and services are not directed at children. We do not knowingly collect personal information from persons under the age of 18 without the consent of a parent or legal guardian.
We may update this Privacy Policy from time to time.
Any updates will be published on this page together with the revised effective date. Continued use of our website following publication of changes constitutes acceptance of the updated Privacy Policy.
If you have concerns regarding our processing of your personal information, please contact our Information Officer first so that we may attempt to resolve your concern.
You also have the right to lodge a complaint with the Information Regulator of South Africa:
Information Regulator (South Africa)
Website: https://www.inforegulator.org.za
Email: complaints.IR@justice.gov.za
For any questions relating to this Privacy Policy or our processing of personal information, please contact:
SheerGuard HQ (Pty) Ltd
Email: sales@sheerguardsa.co.za
Telephone: 082 929 6848
Information Officer
Leandra Neuwenhuys
Email: leandra@sheerguardsa.co.za
Telephone: 082 929 6848
